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  • Investment Year:2011
  • Status: Past
  • Stage:
  • HQ:Plantation, FL

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Sector(s)

Customer Contact Channels / C3

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C3 is a business process outsourcing firm that provides a range of customer care services on behalf of clients in the financial services, healthcare, telecommunications and hospitality and leisure industries.

C3 provides customer service, enrollment, reservations, light technical support, inbound sales and performance optimization services.

INTRODUCTION TO CLIENTS & PARTNERS

Stone Point leveraged its relationships with financial services companies to help C3 increase market share.

M&A SOURCING

Stone Point assisted with discussions with potential strategic partners and acquisition targets.

OPERATIONAL ASSISTANCE & GOVERNANCE

Stone Point assisted with discussions with potential strategic partners and acquisition targets.

Investments highlighted or discussed in this selection have been selected to illustrate SPC’s investment approach and/or market outlook and are not intended to be an indicator of past or future performance. Each investment discussed in this selection has been selected solely for this purpose and has not been selected on the basis of performance or any performance-related criteria. The investments discussed herein do not represent an entire portfolio and in the aggregate may only represent a small percentage of holdings. Nothing in this presentation shall constitute a recommendation or endorsement to buy or sell any security or other financial instrument referenced herein.